The Weston Group - Training Website

Below are links to the online training presentations.

These presentations are focused on teaching you important troubleshooting steps in dealing with the kinds of technologies commonly found in our clients.

1. TCP/IP Basics

2. Securing Windows Computers on the Internet

3. NT 4 Administration - Permissions

4. NT 4 Administration - User Management

5. Unix Basics

6. Internet TCP/IP and Routing

7. Internet DNS and Telnet

8. SQL Server Basics

9. Supporting eTWCC

10. IIS Basics

11. SQL Server Intermediate

12. SQL Server Backups
     

13. SQL Server Advanced
     

14. Central Notification - Monitoring Essentials
     

• Guide for Central Notification Version 4
• Notes on using Expected Notifications
• Instructions for using OpManager with CN

15. Software Development Capabilities

    Printable Outline

16. Work Description Guidelines
    

    Printable Outline
    List of Common Errors
    Example Invoice

17. Work Ticket Creation Guidelines
    

    Printable Handouts
    Quiz

18. Helpdesk and User Support SOP


19. Holding Effective Meetings

This page last updated on 01/24/2011